All digital products including Memberships & Websites are non-refundable.
If you have any questions about these products please contact us directly first to make sure it is clear as to what you will be receiving.
You can cancel your membership or website at any time by logging into your back office and doing so. Please note cancellation of any account with a website created by us will cause that website to be deleted as well.
We offer a 100% Satisfaction Guarantee on our products. If you receive your hair extensions and are not happy how they look or feel you may return them to us for your money back minus shipping if applicable. Any hair extensions that have been altered, washed or worn in any way will not qualify to be returned. We honor this for up to 30 days after purchase.
Hair must be in the original state the same as it was sent to you.
Not the style you were looking for and wanted to exchange to something else? No problem! Just send it back to us, and we will send out your requested style.
If the requested lengths change, we will have to adjust the cost of your order.
We do not refund shipping charges.
For altered products (bundles are unwrapped / extensions have been worn) all sales are final. We are a wholesale hair extension company and do not have large margins that might factor this into their retail pricing.
Contact Us with any question you may have about your potential return.
You can ship returns to:
245 North Highland NE
ATLANTA, GA 30307